Join the Red Newt Team

About Red Newt…

Founded in 1998 by David Whiting and his late wife/chef Debra Whiting, Red Newt Cellars has been on the cutting edge of the Finger Lakes wine and food scene for decades. 

Red Newt Cellars is run by a passionate, diverse and industry-leading team committed to building the quality and reputation of Finger Lakes wines and supporting the Finger Lakes agricultural community.  Our team members enjoy a great work environment, engaging interactions with other team members and customers, and a sense of belonging to Red Newt and the community.

We are a family owned business, co-owned by David Whiting and Susan Waterbury, passionate about the Finger Lakes and New York State. Our wines  are expressive of time and place with each vineyard site having its own personality and soul. We passionately believe in the synergy between food, wine, and place.  This fuels our particular celebration and exploration of Riesling in the Finger Lakes.

We’re always looking for qualified people to join our team. Even if you don’t see your position posted, please consider submitting an application! Your qualifications and skill set will be reviewed by our hiring team. We look forward to learning more about you and finding a perfect fit for you at Red Newt. Full-time employees are eligible for paid time off, competitive medical, and 401K benefits, and generous discounts on purchases at Red Newt.

We look forward to meeting and discussing your interest in joining our Red Newt Cellars Winery and Bistro team.


 

Open Position – Wine Steward

Position Purpose:

The Wine Steward is responsible for assisting and guiding our guests through our wine and food offerings, communicating our story, receiving and expediting food and beverage orders, and assisting guests in order to create a satisfying and engaging experience.  Team members are cross-trained in every area of sales including, food and wine service, espresso bar and customer sales.

Responsibilities/Duties/Functions/Tasks:

  • Embrace the vision of Red Newt and communicate this to our guests.
  • Communicate with guests in a poised and professional manner
  • Greet and introduce oneself to guests in a timely manner
  • Describe and recommend food items and wines to guests
  • Check identification for guests to verify age requirements for purchase of alcoholic drinks
  • Set up service areas and server stations before each shift
  • Stay informed of daily menu and wine features
  • Restock all stations
  • Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
  • Check in with guests consistently to ensure satisfaction
  • Serve water, coffee and tea to guests
  • Run food from kitchen, as needed
  • Complete all side work and daily cleaning tasks in checklist binder
  • Adhere to cleaning duties required at end of shift
  • Remove dishes and glasses from tables and take to kitchen during meals
  • Present checks on each table, collect payments or direct guests the sales room for further purchases
  • Report all issues in the dining area to the hospitality director
  • Maintain the cleanliness of the service area
  • Attend all mandatory training and meetings
  • Maintain positive and helpful attitude with all guests and Red Newt employees
  • Maintain a professional demeanor and adhere to proper dress policy
  • Follow guidelines and expectations as stated in the employee handbook
  • Other duties, as assigned

Requirements

  • Excellent verbal communication skills
  • Ability to multitask
  • Ability to maintain neat, professional and clean appearance and practices
  • Ability to work while standing for long periods of time
  • Ability to work in a team environment with other servers, hosts, bar-backs, baristas, crossover servers and supervisors.
  • Ability to adhere to proper food regulation standards, and health and safety standards including COVID-19 guidelines and practices
  • High level of professionalism and passion for the industry
  • Ability to maintain a calm and collected demeanor under and fast-paced working conditions
  • Ability to work efficiently on a team with other servers and all other Red Newt team members
  • Flexibility with scheduling and available on weekends

Preferences

  • Previous serving and hospitality experience
  • Knowledge of wines from the Finger Lakes and other wine regions of the world

Benefits

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical benefits, retirement, paid time off, as well as generous discounts on purchases at Red Newt.


 

Open position – Hospitality Director

Position Purpose:

The Hospitality Director is responsible for creating and leading the service team in order to create a satisfying and engaging experience. Passion for wine, service and guests’ experience is essential for this position. 

Responsibilities/Duties/Functions/Tasks:

  • Build, train and lead an engaging and wine-savvy service team
  • Coordinate with winery owners to deliver their vision to our guests
  • Coordinate with the winemaking team to communicate the hows and whys of our wines to the service team & guests
  • Coordinate with the marketing and social media team to support programs and specials that are part of our marketing
  • Coordinate with the wholesale wine team to provide exceptional experiences to visiting wholesale partners, on and off premise customers, wine writers, somms and influencers.
  • Coordinate with Wine Club director to tailor and elevate experiences of club members
  • Oversee and/or participate in all mandatory training and meetings
  • Maintain a constant awareness of guests’ experiences and servers’ needs to execute a flawless and engaging experience for guests.
  • Insure that service areas are set and ready before every shift
  • Keep service team informed of daily menu and wine features
  • Monitor and assure proper stock of service items and sales inventory
  • Communicate with staff and guests in a poised and professional manner
  • Assure that all side work and daily cleaning tasks are executed properly and consistently
  • Be aware and assure that the service team maintains proper service cadence including the greeting of guests, taking orders, delivering wine and food, checking back with tables, clearing tables, and preparing for next seatings.
  • Assure the cleanliness of the service area
  • Maintain positive and helpful attitude with all guests and Red Newt employees
  • Maintain a professional demeanor and adhere to proper dress policy
  • Follow guidelines and expectations as stated in the employee handbook
  • Other duties, as assigned

Requirements

  • Excellent verbal communication skills
  • Ability to multi-task
  • Ability to maintain neat, professional and clean appearance and practices
  • Ability to work while standing for long periods of time
  • Ability to work in a team environment with other servers, host, bar-backs, baristas, crossover servers and supervisors.
  • Ability to adhere to proper health and safety standards including COVID-19 guidelines and practices
  • High level of professionalism and passion for the industry
  • Ability to maintain a calm and collected demeanor under and fast-paced working conditions
  • Ability to efficiently lead a team with servers and all other Red Newt team members
  • Flexibility with scheduling including weekends and holidays

Preferences

  • Previous high level hospitality experience
  • Knowledge of wines from the Finger Lakes and other wine regions of the world

Benefits

This is a full time exempt position with competitive salary, medical benefits, retirement, and paid time off. As expertise and wine knowledge is a critical element of this position, participation in professional development seminars, WSET and/or other training, and appropriate wine conferences is encouraged and supported.

Red Newt offers a great work environment and benefits.  And most of all, Red Newt and the people who work here are a pretty cool bunch (of grapes)!