E-commerce Accessibility Help Guide

Introduction

Welcome to the Red Newt E-commerce accessibility guide.   This page contains instructions and tips for the use in order to have the best e-commerce experience by the using NVDA screen reading software with the Red Newt e-commerce website pages.

Reasons

The program code that is displayed on our e-commerce webpages is served by our third party e-commerce provider, and we have limited access to alter the code or implementation directly.  In its current form it is not fully optimized for best accessibility for the visually impaired user.  We are continuing to develop and refine our e-commerce interface, but there is always room for improvement and it will continue be and ongoing effort.  One of the tools that we use in evaluating the usability of  our website is the NVDA screen reader, the world’s most widely used open-source screen reader.  NVDA is compatible with virtually all computers and web browsers and is available to download for free at https://www.nvaccess.org/download/. opens in a new window

Remedies

We understand that the navigation of our e-commerce pages is cumbersome for users unable to use a computer mouse or touchpad for navigation.  Further, we understand that the visual cues on our e-commerce pages are subtle and may be difficult to see.  If the user’s visual impairment  prevents he/she from using a mouse for navigation or prevents she/he from seeing the subtle visual cues that show highlighted/active fields and/or text, we suggest utilizing the NVDA screen reader.  Using the NVDA screen reading tool,  the user may navigate the e-commerce site, read information about the products and purchase products.

NVDA Method and Tips

While our e-commerce is not fully optimized for the visually impaired, users may navigate the site, read about our products and purchase products very effectively by using the NVDA screen reading tool.  Please refer to the following guidelines and tips to make your NVDA e-commerce experience the most rewarding.  For detailed general user information about using NVDA you may view NVDA.org online user guide here. opens in a new window

Shop All Wines pages

Shopping pages

  • Use main menu or content link to access shopping pages
  • At “skip to content” click ENTER
  • ACCESSIBILITY NOTICE: sometimes user is taken to an hidden registration frame requesting user and password.  It is not necessary to login to browse wines  and place orders.  To move away from this frame, click NVAD-space (e.g. ‘Caps’-‘space’) to toggle to browse mode, and click  ‘shift’-‘ m’ to move to WINE NAVIGATION FRAME.

The main shopping page is made of of three frames. Use “m” and shift-“m’ to move between these frames.

WINE CATALOG NAVIGATION MENU FRAME
  • Use “up” and “down” arrows to navigate throught menu
  • click ENTER to select menu item and filter product view
  • Use ‘m’ to move to wine selection frame
WINE SELECTION FRAME “clickable”
  • Use ‘h’ to move through product list (product names as h2 headers)
  • To order from main page:
    • Use Tab to “spin button” to enter quantity
    • Use Tab to “clickable add to cart”  click ENTER to add
  • To view and order from detail pages (note: no additional information is shown on the “detail page”.)
    • To view details click left arrow when on product name to access “graphic clickable”  and ENTER to see details page
    • Use shift-h to move to h2 header at top of wine detail page
    • Use up/down arrows to read text
    • Use Tab to “spin button” to enter quantity
    • Use Tab to “clickable add to cart”  click ENTER to add
    • Use Tab to “clickable continue” click ENTER to return to main shopping page
SHOPPING CART FRAME
    • Use “up arrow” and “down arrow” to scroll through lines of products in shopping cart.
    • On “clickable show cart” click Enter to continue to full shopping cart screen where you may review and edit order.
    • In the main shopping cart frame, use “up” and “down” arrows to move from one line to the next.  Reader will automatically read the entire line, ending with a “clickable X” to delete the item line.
    • To delete the item line, allow reader to finish line, click “left arrow” once, then click ENTER to delete line.
    • click “down arrow” once to read the next line.
    • When finished editing cart, use “up arrow” and “down arrow” to move between ‘continue shopping’, ‘update shopping cart’ and “clear shopping cart’.
    • When you are satisfied with your selections in updated cart use “down arrow” to navigate to “proceed to checkout” and click ENTER.

Checkout screens

  • Use arrows to review selections, or click ENTER to continue
  • CHECKOUT – 1
  • Use TAB to navigate and complete billing informational fields (use up/down arrows for radio buttons)
  • Use TAB to move to “clickable continue” and click ENTER to continue
  • CHECKOUT – 2
  • Use TAB to navigate and complete billing informational fields (use up/down arrows for radio buttons, space to toggle check boxes)
  • Use TAB to move to “clickable continue” and click ENTER to continue

shipping information

  • Use TAB to navigate through fillable fields for shipping information.
  • accessibility notice:  Field labels for three birthday fields are missing after “special instructions” and before “company”.  Please enter birth date in:  field one “edit has auto-complete”, birth-month format MM; field two “edit has auto-complete”, birth-day format DD; field thee “edit has auto-complete”, birth-year format YYYY.
  • Use TAB to navigate through fillable fields for shipping information.
  • Use TAB to move to “clickable continue” and click ENTER to continue.

CREDIT CARD

  • Use TAB to navigate and complete credit card information
  • Use TAB to move to “clickable continue” and click ENTER to continue Order Review
  • Use TAB and arrows to review and edit order information or click ENTER to complete

order review

  • Use “up arrow” and “down arrow” to scroll through lines of order review.
  • Use Enter on “Clickable place order button” to place order.

Join the wine club pages

  • Use main menu or content link to access club signup page

SELECT FROM OUR CLUB OFFERINGS

  • At “skip to content” click ENTER
  • To skip to CLUB SIGNUP frame – press “m”
  • To scroll through club offerings – press “h” for next shift-“h” for previous
  • Use up and down arrows to read through descriptions
  • Use down arrow to move to “clickable join” at end of decription
  • Use ENTER to join
  • Use down arrow to move to “continue” and click ENTER to continue

CLUB SIGNUP FRAME

  • Use arrows to review selections, or click ENTER to continue
  • REGISTER – 1
  • Use TAB to navigate and complete billing informational fields (use up/down arrows for radio buttons)
  • Use TAB to move to “clickable continue” and click ENTER to continue
  • REGISTER – 2
  • Use TAB to navigate and complete billing informational fields (use up/down arrows for radio buttons, space to toggle check boxes)
  • Use TAB to move to “clickable continue” and click ENTER to continue

CREDIT CARD

  • Use TAB to navigate and complete credit card information
  • Use TAB to move to “clickable continue” and click ENTER to continue
  • REVIEW REGISTRATION

Use arrows to review selections, or click ENTER to complete

Feedback

Our commitment to optimizing the accessibility to our website and store is ongoing.  If you have any comments or feedback about our website or e-commerce pages, or if you have any difficulty finding information or placing orders, please contact us by email at dtc@rednewt.com  or by phone at 607-275-1674 (read more about our accessibility plan>>)